Terms & Conditions
TEMPORARY TERM: PLEASE NOTE DUE TO HIGH DEMAND FOR OUR GPA HELMETS PRODUCTION TIME IS CURRENTLY 6-8 WEEKS FOR STANDARD AND LEATHER ORDERS AND 8-12 WEEKS ON CARBON AND CUSTOM ORDERS. EACH HELMET IS HANDMADE AND OUR PRODUCTION STAFF ARE WORKING A MAXIMUM CAPACITY TO MEET THE CURRENT DEMAND
Style Equitation Terms & Conditions
Delivery is subject to stock availability and credit card authorisation and a signature is required on receipt. We will only charge one lot of postage per order - however many parcels it involves. Delivery of parcel may be up until 7pm.
UK standard delivery: £7.95 European Countries: £19.95 Rest Of The World: £29.95
Returns & exchanges
PLEASE NOTE: Refunds will be made for any items returned (at customers expense) which are unused, with original tags attached, within its original packaging and not damaged, within 14 days of receiving them.
Goods returned under complaint will not be accepted unless clean and dry.
Where the goods are returned due to being faulty, customers are entitled to return them within a reasonable time after purchase as per the Sale of Goods Act 1979 (as amended) and claim a full refund.
Returns are accepted if an item is faulty. You must notify us of your intention to return goods within 14 days from delivery of your goods otherwise we are not obliged to accept them.
Otherwise if you would like an exchange, please return within 14 days of receiving the product(s) for an exchange of size or model.
This excludes personalised, customised and special order products.
Returns Process
How do I return/exchange my order?
3. Then just take your parcel to the Post Office for posting or via courier, ensuring you put "BRITISH RETURNED GOODS RELIEF CLAIMED" on to the parcel to prevent any charges or having your helmet returned back to you as we are unable to accept any parcels with outstanding charges on them.
4. Please make sure that you get a ‘proof of posting’ certificate from your Post Office/Courier. This will cover you if the goods are lost in the post.
5. We do not cover the cost of returns. To do this, we would have to increase the price of our products, which we would really rather not do.
Faulty goods:
In the rare and unfortunate event of your product been faulty, please accept our apologies, and contact Customer Services on 01664 810336 or [email protected]
Changing or cancelling your order:
Under the UK Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel your order within 14 working days from the day after the day of receipt of the goods without giving a reason. Once you have confirmed your order we are unable to amend it. If you wish to cancel your order please call 01664 810336 (If your order has been processed in the warehouse or been despatched we will be unable to process a refund until we receive the parcel back)
Paying
We accept online payment in a secure environment with Visa, Mastercard credit cards, as well as Solo, Visa and Maestro debit cards. We also offer 'payment by post' if you wish to pay by cash, cheque or any other methods. You can also use paypal to make your purchase
The Style Equitation online store uses the very latest encryption technology (SSL) to ensure that your transactions with us are private and protected as they travel across the Internet. When you proceed to make your purchase, your browser makes a connection to the secure section of our website. Your browser will show a padlock in the bottom right corner to indicate that it has made a secure connection and depending on your browser a window may pop-up to notify you that you are entering this safe area.
To protect cardholders, your bank may request that you are screened using 3D Secure (MasterCard SecureCode and Verified by Visa) and by an independent fraud prevention service. We may contact you for additional security purposes should we deem this necessary.
Prices & tax charges
All prices are shown in sterling (GBP) and exclude VAT.
VAT will be added at the checkout (currently 20%) if appicable to the country the helmet is going to be delivered to.
Product Images and Description
While every effort has been made to display items accurately, slight variations may occur. All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow. Please note there may be variations in colours dependant on the calibration and settings of individual screens.
Prices
Prices are as set out on the website and include VAT at the current rate. We reserve the right to alter prices at any time.
Although we endeavor to ensure that all pricing information on the Website is accurate, occasionally an error may occur and goods may be mispriced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
We may provide links to third parties that we believe may be of interest to you. We do not control nor vet these websites, and therefore we cannot accept liability in respect of either the contents or your use of these websites.
Cookies
The online shopping function of the site uses cookies to speed up the ordering process. These are small text files, which are sent to your computer and enable our website to recognise you. They are not computer programmes and are incapable of reading any material on your hard disk or disseminate viruses. They only contain such information as you have provided to us on the website. You can set up your computer so that it rejects cookies, but in doing so you will be unable to use the shopping facility on the site.
Our Privacy Policy
The information that we gather from you when you place an order on our website is used only to improve the service that we can offer you. We are committed to using the information in the following ways:
• To process your order as effectively as possible.
• To make your shopping experience with us in the future as quick and simple as possible.
• To inform you of Style Equitation offers that we think may be of interest to you.
We comply to the 1998 UK Data Protection Act and keep your information safe using the latest technology.
Who we are
We are Style Equitation by C & C Woodall Ltd.
Our office is Style Equitation, 24 Welby Road, Asfordby Hill, Melton Mowbray, Leicestershire, LE14 3RB